Privacy Policy

1. Introduction

JobBlueLink LLC ("JobBlueLink", "we," "us," or "our") is a marketplace platform dedicated to helping people get jobs and assisting employers in finding great candidates. This Privacy Policy describes our practices regarding the personal information ("Personal Data") we collect from users through our websites, mobile applications, and related services (collectively, the "Service").

Our Service connects businesses ("Customers" or "you") with a network of job seekers ("Users" or "you"). We value the trust you place in us when sharing your information and are committed to maintaining that trust by being transparent about our data practices.

2. Information We Collect

We collect Personal Data in three primary ways: (1) information you provide directly; (2) information we collect automatically when you use our Service; and (3) information we receive from third parties.

A. Information You Provide

The specific Personal Data we collect depends on how you interact with our Service:

• Job Seeker Account Data: When you sign up as a User, we collect data necessary to create your account, such as your name, email address, phone number, zip code, and password.
• Profile, Resume, and Video Information: To help you find employment, we collect your professional title, work history, skills, education, and resume. We also collect photographs and video content you provide, such as self-introduction videos or headshots for our AI portrait services.
• Customer/Employer Data: If you act as a customer, we collect information needed to open an account, promote job listings, and process payments. This includes business verification documents and contact details for your employees managing the account.
• Payment and Identity Verification: To coordinate payments for work performed or to charge for services, authorized third parties collect financial data, including bank account numbers, credit card numbers, and government IDs (e.g., driver's license or passport). We do not store full credit card numbers directly.
• Communications: We collect the content of any messages you send to us (feedback, support inquiries) or to other users via our platform.

B. Information We Collect When You Use Our Services

When you visit our website, use our platform, communicate our support with chat/chatbot, post comments on our platform or use our mobile apps, we collect specific usage data and information:

• Activity Data: We record which areas of the Site you visit, the time spent on pages, jobs viewed, and interactions with features (clicks, scrolls, hovers).
• Online Community: When you create a public profile, participate in our events or services, or post in our online communities, you consent to the collection and disclosure of your information to other users.
• Device Information: We collect technical details about the device you use, including IP address, device IDs, operating system, browser type, and crash reports.
• Location Information: We derive approximate location (city/state) from your IP address. With your explicit consent, we collect precise GPS location data via our mobile application for job matching and attendance verification.
• Communicating with us: We retain information such as your name and email address when you contact us via email, online support ticket, or phone call.

C. Information from Third Parties

We may combine information we collect with data from outside sources:

• From Other Users: We may receive information about you from referrals or if a customer provides feedback or ratings on your work performance.
• From Public Sources: We may collect information from publicly or commercially available sources to enhance our understanding of our users.
• Authentication Partners: If you log in via a third-party service (e.g., Google, Facebook, Apple), we collect authentication tokens and profile information authorized by that service.

3. How We Use Your Information

We use your data to provide our Service, facilitate relationships between users, and ensure safety.

Service Provision and Improvement

• Operations: We use your data to maintain your account, verify your identity, process payments, and send administrative notifications.
• Personalization: We use your history and preferences to personalize the jobs displayed to you and to improve our search algorithms.
• AI and Automated Processing: We use AI including Large Language Models (LLMs) for profile boosting, portrait reshaping, matching job seekers with employers, and screening applications.
• Research: We use data to test new products and features and to conduct market analysis.

Facilitating User Relationships

• Job Connections: If you are a User, we share your profile data (including photo and contact info) with Customers to communicate job acceptance and ensure timekeeping accuracy.
• Communication Services: We facilitate contact between Employers and Job Seekers through our platform.

Marketing and Safety

• Promotions: We use your activity data to improve our ad targeting and measurement.
• Fraud Prevention: We use device and activity data to detect and resolve fraud, security concerns, or spam.
• Legal Compliance: We process data to comply with legal obligations.

4. How We Share Your Information

We share your Personal Data only as described below. We do not sell your Personal Data in the traditional sense.

• With Customers (Employers): When you apply for a job or set your profile to "Employers can find you," we share your resume, profile, and application data with Employers.
• With Service Providers: We share data with authorized vendors who perform services on our behalf, including payment processing, web hosting, customer support, analytics, and AI processing providers.
• Corporate Transactions: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
• Legal Reasons: We may disclose information if we believe it is necessary to comply with a valid legal process, enforce our Terms of Service, or protect the safety of our users and the public.
• Mobile Phone Data Restriction: We will not share your mobile phone information, including text messaging opt-in data, with third parties or affiliates for their marketing or promotional purposes.

5. Your Rights and Choices

You have control over your data. Depending on your location, you may exercise the following rights:

General User Rights

• Access and Correction: You can view and edit your account information directly through the Service.
• Account Deactivation: You may deactivate your account by contacting support.
• Opt-Out of Marketing: You may unsubscribe from promotional emails via the link provided in the email or by replying "STOP" to SMS messages.
• Location Settings: You may turn off location services on your mobile device at any time.

United States Privacy Rights (CCPA/CPRA and State Laws)

Residents of states including California, Colorado, Connecticut, Texas, Virginia, and others have specific rights:

• Right to Know: You may request details about the categories of Personal Data we collect, sources, business purposes, and specific pieces of data.
• Right to Delete: You may request that we delete your Personal Data, subject to exceptions.
• Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" of your data or the "sharing" of data for cross-context behavioral advertising.
• Right to Limit Sensitive Data: You may limit the use of sensitive personal information to only what is necessary for the Service.
• Non-Discrimination: We will not discriminate against you for exercising these rights.

6. Cookies and Tracking Technologies Policy

JobBlueLink uses cookies, web beacons, mobile identifiers, and similar technologies to improve Site performance, enhance security and user experience, understand usage of services, provide personalized content, and show you relevant advertising.

Categories of Cookies We Use

• Strictly Necessary: Essential for the Site to function and for security and fraud prevention. You cannot turn these off.
• Performance & Analytics: Used to analyze user activity to improve functionality and user experience.
• Functional: Allow us to remember your preferences to make the Site more convenient.
• Targeting & Advertising: Used by us and third-party partners to display relevant ads to you on other sites and measure ad performance.

You can control cookies through your browser settings or our Cookie Consent Manager. Note that rejecting non-essential cookies may affect Site functionality. We do not respond to browser "Do Not Track" (DNT) signals.

7. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will take commercially reasonable steps to delete it.

8. Security

We use reasonable security measures to protect your Personal Data against loss, misuse, and unauthorized access. We perform regular vulnerability assessments. However, no transmission method over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may revise this policy from time to time. If we make material changes, we will notify you by email or by prominently posting notice on our website. Changes to this Privacy Policy will be effective on the Effective Date reflected at the top of this page. Your continued use of the Service after changes are effective constitutes your acceptance of the new policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: