US Logistics Solutions & Operations Specialist Graduate (TikTok Shipping) - 2027 Start

Responsibilities TikTok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies. We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early. Key Responsibilities • Support the development and implementation of logistics solutions that improve operational efficiency and enhance the delivery experience for TikTok Shop sellers in the U.S. • Assist with the analysis and optimization of nationwide pickup, middle-mile transportation, and last-mile handoff processes. • Participate in projects related to transportation routing, shipment scheduling, logistics network planning, and exception management. • Work closely with cross-functional teams, including Product, Engineering, and Operations, to support logistics product improvements and ensure that workflows meet seller and business needs. • Monitor and analyze key logistics performance indicators, identify operational trends and improvement opportunities, and support the development of practical solutions. • Assist with day-to-day operational projects, issue resolution, process documentation, and the continuous improvement of logistics workflows. • Conduct research on industry trends, carrier networks, regulatory requirements, and logistics best practices in the U.S. market. Qualifications Minimum Qualification(s) • Individuals who are completing or have recently completed a Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, Statistics, Data Analytics, Operations Research, or a related discipline. • Strong interest in e-commerce logistics, cross-border logistics, transportation operations, or supply chain management. • Strong analytical and problem-solving skills, with the ability to organize information, analyze data, and identify key insights. • Good communication and interpersonal skills, with the ability to collaborate effectively in a cross-functional and multicultural environment. • Self-motivated, detail-oriented, and eager to learn in a fast-paced and evolving business environment. Preferred Qualification(s) • Relevant internship, academic research, case competition, or project experience in logistics, transportation, e-commerce, or supply chain operations. • Familiarity with the U.S. logistics market or major carrier networks, such as USPS, FedEx, and UPS. • Academic or project experience related to supply chain optimization, transportation network design, routing, forecasting, or data analysis. Job Information 【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $70304 - $115200 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: • Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; • Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and • Exercising sound judgment. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.