Tunnel Operator

Level: Frontline | Hourly Department: Site Operations THE ROLE At El Car Wash, the tunnel is where the magic happens — and you're the one making it run smooth, fast, and safe. As a Tunnel Operator, you control the wash line flow, guide every vehicle in perfectly, and bring the energy that makes our experience unforgettable. What You'll Own Command the tunnel - Take charge of wash line flow — safely and efficiently guiding vehicles in with precision and confidence every time. Set the energy - Welcome every customer with high energy, clear instructions, and a signature EL smile. Your presence sets the tone for the whole visit. Catch it early - Perform quick but critical checks — windows up, sunroofs closed, truck beds clear. You catch the small things that prevent big problems. Make judgment calls fast - In a fast-moving environment, you think on your feet and act decisively to keep the tunnel safe and moving. Operate and monitor - Run tunnel systems and controls to keep everything moving at peak performance and safety. Stay proactive - Identify hazards before they impact anyone and keep the tunnel area clean and organized throughout your shift. Win with the team - Work closely with teammates and leadership to maintain a smooth, high-speed operation — you're a key part of the machine. Qualifications WHAT YOU BRING • Reliable attendance — this role cannot go unstaffed; you show up, every time • Ability to stay intensely focused in a loud, fast-moving environment for a full shift • Strong situational awareness — you catch issues before they escalate • Comfortable giving clear, quick verbal instructions to customers under pressure • Able to lift 40+ lbs; stays physically active throughout the shift • Comfortable working in wet, humid, outdoor conditions in all weather • Flexible availability including weekends and holidays • Open to constructive feedback — you receive it well and adjust • Automotive, manufacturing, or equipment operation experience is a plus How You Show Up — Ecw Competencies • Safety & Compliance — Follows safety procedures, uses equipment correctly, and speaks up about hazards. • Customer-Centric Approach — Demonstrates positive customer interactions, listens actively, and follows service standards to create a great customer experience. • Problem-Solving — Addresses routine challenges, makes sound day-to-day decisions, and asks for help when needed. • Drives Results — Completes tasks reliably, stays focused on priorities, and takes responsibility for individual performance — tasks are done fully and correctly. • Team Collaboration — Works well with teammates, communicates openly, and contributes to a supportive team environment. • Job Knowledge & Technical Proficiency — Understands job responsibilities, products, and tools needed to perform work accurately. Why El Car Wash Fast-growing, high-energy, and customer-obsessed — El Car Wash is where your focus, speed, and safety instincts make a real difference every single shift. What You'll Get • Full comprehensive benefits (Health, Vision, Dental) • 401(k) with 4% match — yes, free money • Paid time off • Parental leave (maternity & paternity) • Tuition reimbursement • Pet insurance • Mental health days • On-the-job training and real career growth • FREE car washes