Transportation Logistics Dispatcher - Manufacturing

Smurfit WestRock is seeking a Dispatcher to coordinate daily shipping and material movements in our manufacturing facility. You will schedule and dispatch inbound and outbound trucks, prioritize orders, and ensure accurate documentation for containerboard and packaging products. In this safety-focused role, you'll communicate with drivers, carriers, and plant teams to maintain on-time deliveries and optimize routes. You'll monitor inventory status, update ERP/dispatch systems, resolve logistical issues, and support continuous improvement in service, efficiency, and sustainability within our operations. Responsibilities • Schedule and dispatch inbound and outbound trucks to meet production and customer deadlines. • Communicate with drivers, carriers, and internal teams to adjust routes and resolve issues in real time. • Prepare and verify shipping documents, BOLs, and system records for accuracy and compliance. • Monitor order status, inventory availability, and dock schedules to prioritize loads. • Update ERP/WMS and dispatch systems with shipment details and status changes. • Coordinate with warehouse and production teams to ensure freight readiness and minimize delays. • Track on-time performance and support continuous improvement of logistics processes. • Ensure compliance with company safety standards and relevant transportation regulations. • Respond to urgent shipping requests and schedule changes in a fast-paced environment. • Provide excellent customer service to internal stakeholders and external carriers. Required Skills • Dispatching • Transportation coordination • ERP/WMS systems • Route planning • Shipping and receiving • Inventory coordination • Radio/phone communication systems • Data entry and documentation • Microsoft Excel • Carrier relationship management