Trainer Analyst

Job Title: Trainer Analyst Location: NYC Area – Manhattan/ Bronx Duration: Full-time Job Description: The Trainer Analyst is responsible for assessing training needs, developing learning solutions, delivering training programs, and measuring training effectiveness across the organization. This role combines training facilitation, performance analysis, and employee development to support business objectives. The ideal candidate will be bilingual in English and Spanish and have experience with both instructor-led and virtual learning environments. Key Responsibilities Training Needs Analysis • Partner with leadership and department stakeholders to identify training requirements. • Conduct skills gap analyses and recommend learning solutions to improve performance. • Develop training roadmaps, schedules, and implementation plans aligned with business goals. Training Development & Delivery • Design, develop, and facilitate engaging training programs for employees and store staff. • Deliver instructor-led, virtual, and blended learning sessions. • Coordinate specialized training initiatives with external vendors when needed. • Maintain and update training materials, guides, and learning resources. Performance Measurement & Reporting • Establish and monitor training KPIs and effectiveness metrics. • Collect and analyze participant feedback and assessment results. • Evaluate learning outcomes and recommend continuous improvements. • Prepare reports and presentations on training performance and ROI for leadership. Employee Development • Provide coaching, guidance, and support to employees regarding learning opportunities. • Promote a culture of continuous learning and professional development. • Stay updated on industry trends, learning technologies, and best practices. Required Qualifications Education • Bachelor's degree in Business Administration, Education, Human Resources, or a related field. Experience • Minimum 5 years of experience in Training, Learning & Development, or Training Analysis. • Experience designing and delivering in-person and virtual training programs. • Experience conducting training needs assessments and performance gap analyses. • Experience working with Learning Management Systems (LMS) and e-learning platforms.