Technical Program Manager

Join the Team Modernizing Medicine At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When You Join ModMed, You’re Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes • Consistently ranked as a Top Place to Work • 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” • 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties • Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: Job Description Summary: ModMed is seeking a dynamic and experienced Technical Program Manager / Release Train Engineer (RTE) to lead our Agile Release Train (ART). This pivotal role is responsible for orchestrating our quarterly PI Planning process, facilitating all ART ceremonies, and driving cross-functional alignment between engineering, product, and business stakeholders. The ideal candidate will be a master of value stream management, adept at streamlining dependencies, managing risks, and optimizing the flow of work for both traditional SDLC and iterative AI/ML development lifecycles. Beyond day-to-day program execution, you will partner with senior leadership to shape technical roadmaps, champion continuous improvement, and mentor teams in SAFe best practices. This position uniquely requires practical, hands-on experience using generative AI tools to automate reports, derive data-driven insights, and enhance program predictability. This role is pivotal in orchestrating PI Planning, streamlining dependencies, and ensuring alignment across engineering, product, and business stakeholders. ART Leadership & Execution • Own and facilitate all ART ceremonies, including PI Planning, ART Syncs, Inspect & Adapt workshops, and System Demos. • Lead, coach, and mentor scrum teams, empowering them to deliver on PI objectives with measurable business impact. • Drive cross-team alignment with Product Management, Engineering and Architecture to ensure execution remains tightly coupled with strategy. • Translate Team PI Objectives into Program PI Objectives and ensure high-visibility communication across the organization. Value Stream & Technical Program Management • Optimize the flow of value across the ART, proactively identifying and managing risks, dependencies, and impediments to keep delivery on track. • Apply a deep understanding of both the traditional SDLC and the iterative AI/ML development lifecycle to manage technical complexities and guide data science, engineering, and MLOps teams. • Implement and maintain metrics, dashboards, and information radiators to measure ART health, predictability, and throughput. • Facilitate seamless collaboration and communication across distributed, matrixed teams, acting as the primary translator between technical and non-technical stakeholders. Strategic Alignment & Continuous Improvement • Partner with senior leadership to shape technical roadmaps, inform capacity planning, and assist with resource allocation. • Champion Agile and SAFe practices and drive continuous improvement, guiding the adoption of DevOps, Release on Demand, and Lean UX across the value stream. • Act as a thought leader and mentor, helping to evolve the Program Management and Agile practices within the organization. Practical AI Skills • AI-Powered Communication: Using GenAI tools to draft status reports, create first drafts of project plans, summarize long documents, and prepare stakeholder presentations. • Data-Driven Insights: Using AI to analyze project data, predict potential risks, or identify bottlenecks in your team's workflow. • Task Automation: Automating your own repetitive tasks so you can focus on high-value strategic work. • bold*ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. • Generous Paid Time Off and Paid Parental Leave programs, • Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, • Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. • bold*PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.