shipping/receiving customer service

Join a well-established, industry-leading printing company where quality, customer care, and employees truly matter! With team members who have been with the company for 7 to 20 years, we pride ourselves on a supportive, high-retention, and healthy work environment. We are looking for a long-term team player to grow with us! You will bridge the gap between the production floor and the warehouse, ensuring every order meets exact client specifications. You will serve as the eyes and ears of quality control, maintaining constant communication with production to eliminate bottlenecks before products ship. Key Responsibilities • Quality Assurance: Inspect orders on the production floor with extreme attention to detail to catch micro-discrepancies or errors before shipping. • Production Oversight: Work directly with the production team to keep workflow moving smoothly and prevent bottlenecks. • Cross-Department Communication: Align daily order specs between the sales team, clients, and warehouse. • Client Relations: Manage professional email and phone correspondence with clients across North and Latin America. Requirements • Languages: Have the ability to speak fluently and write professional, error-free emails to customers in Latin and North America. • Detail-Oriented: Exceptional eye for detail and high work ethics. • Tech-Savvy: computer skills and phone etiquette. • Experience: Printing industry experience is a big plus, but willingness to learn is most important! • Dynamic: Comfortable moving between an office setting, production floor, and warehouse environment. salary: $20 - $22 per hour shift: First work hours: 9 AM - 5 PM education: Associate Responsibilities • Quality Assurance: Inspect orders on the production floor with extreme attention to detail to catch micro-discrepancies or errors before shipping. • Production Oversight: Work directly with the production team to keep workflow moving smoothly and prevent bottlenecks. • Cross-Department Communication: Align daily order specs between the sales team, clients, and warehouse. • Client Relations: Manage professional email and phone correspondence with clients across North and Latin America. The essential functions of this role include: • working in a smoke free environment • working in a non-temperature controlled environment • standing for 6 hours at one time Skills • Math • Follow-up • Telephone Etiquette • CRM • Typing Skills • Customer Service • Receiving Incoming Calls • CUSTOMER ORDERS/SALES Qualifications • Years of experience: 2 years • Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.