Senior Field Service Technician

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users. About the Role We’re looking for an experienced Field Service Technician to support, maintain, and troubleshoot HVAC and building automation systems throughout New Hampshire. This role is perfect for a technician who enjoys hands-on work, problem-solving, and customer interaction — and who’s looking to grow into more advanced commercial and controls-based work. Whether your background is residential or commercial, mechanical or controls, we’ll meet you where you are and provide training to expand your skillset. To ensure efficient response times and reasonable travel, the ideal candidate will live in or near one of the following areas: Concord, NH Manchester, NH Nashua, NH Major perk: On-call rotation only 3-4 times a year (far lighter than industry norms) What You’ll Do HVAC & Mechanical Service Perform service, troubleshooting, and preventive maintenance on all types of Boilers, RTU’s, MAU’s, Water Heaters, Air Handlers, and HVAC systems. Diagnose mechanical and electrical issues and make reliable repairs Complete clear service documentation and reports Controls & Software (Training Provided) Commission and support HVAC control systems and related software Review alarms, trends, and system data to optimize performance Assist with system configuration, updates, and troubleshooting Customer Support Provide professional on-site and remote customer service Communicate findings, recommendations, and next steps clearly Build strong, long-term customer relationships What We’re Looking For 3–5+ years of experience in HVAC, mechanical, or related field Residential technicians encouraged to apply — commercial transition supported Experience with oil, gas, or AC systems (training available in these areas) Ability to interpret mechanical, electrical, and control schematics Comfortable using diagnostic tools, software, and field instrumentation Strong communication skills and a professional, customer-focused approach Valid driver’s license and ability to travel to various job sites Why Join Us Extremely light on-call rotation (~1x every 15 weeks) Competitive pay and benefits, including: Over 70% company-paid health insurance 401(k) with company contribution after 6 months Company-paid $50,000 life insurance Annual uniform allowance for service and construction employees Full safety gear provided — safety is a top priority Training and development across controls, oil, gas, and AC systems A supportive team culture with regular local team events and strong field leadership HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.