Retail Processor

Job Title: Retail Processor Location: 5600 Lee Boulevard Lehigh Acres, FL Employment Type: Full-Time / Part-Time / Hourly Goodwill Southwest Florida is seeking a Retail Processor to receive, record, sort, and process donated goods through the Kaizen system. This position is responsible for meeting production goals, maintaining quality and productivity standards, and supporting a clean, safe, and organized work environment. The Retail Processor also assists with merchandising, customer service, donation processing, and other store operations as needed. Key Responsibilities: • Receive, record, sort, and process donated goods according to the Kaizen system and all RAW/Outlet sorting and labeling guidelines. • Greet donors and customers in a friendly and professional manner while providing excellent customer service. • Meet or exceed production goals by processing soft-line and hard-line merchandise, accurately recording production, and supporting continuous process improvement. • Execute Kaizen 5-minute drills and maintain clean, safe, and organized workstations and work areas. • Sort, band, and organize hangers by type and follow all established processing procedures, including rubber banding shoes and other designated requirements. • Move rolling racks and hoppers to the sales floor and merchandise products according to color, category, and established merchandising standards. • Follow inventory rotation guidelines and established pricing procedures. • Properly sort and place pulls, outlet merchandise, and recyclable commodities into designated containers, hoppers, Gaylords, totes, and other assigned locations to support aftermarket operations and minimize disposal expenses. • Maintain a positive attitude when working with customers, clients, and co-workers. • Follow all company policies and procedures. • Assist in all areas of the production process, cross-train to support additional duties, and perform donation attendant, merchandising, cleaning, fixture and equipment support, customer service, and other duties assigned by supervisors. Qualifications: • High school diploma or equivalent preferred. • Retail and/or stock handling experience preferred. • Ability to listen to and follow instructions. • Ability to communicate effectively. • Ability to stand for extended periods of time and independently stoop, bend, kneel, push, and pull. • Ability to recognize colors. • Ability to lift up to 40 pounds. • Ability to exercise good judgment, patience, and understanding. • Knowledge of basic math skills. • Ability to maintain a safe and clutter-free work environment. • Ability to proactively learn about services and operations. • Ability to occasionally work outdoors in varying temperatures and weather conditions. • Ability to work a flexible schedule. Why Goodwill? • Mission-driven nonprofit organization • Collaborative leadership team • Opportunity to impact and change lives across Southwest Florida Benefits & Perks • Medical, dental, vision insurance • 403(b) retirement plan • Paid time off (PTO) and paid holidays • Employee Assistance Program • Employee discounts • Tuition reimbursement