Production Line Leader
Company Overview:
Primark is a global fashion retailer with a people-first culture, offering high-quality fashion at affordable prices. Our environment encourages growth and embraces diversity, giving colleagues opportunities to thrive. As a Team Leader, you will lead a team to provide exceptional customer experiences and ensure store operations are running smoothly, maintaining high standards in all areas of business.
Role and Responsibilities of Production Line Leader:
As a Team Leader, your focus will be on driving sales, ensuring top-notch customer service, and overseeing efficient store operations. You will collaborate with store management to maintain high standards and provide daily guidance to your team.
• Ensure strong stock levels and size availability to drive sales and meet customer expectations.
• Maintain the store's visual appeal and ensure it is fully replenished with products.
• Delegate tasks and ensure colleagues are focused on key priorities by managing schedules effectively.
• Oversee key customer areas and ensure a fast, friendly, and efficient shopping experience.
• Assist with store duties, including opening, closing, and managing operations as needed.
• Address customer service issues promptly and escalate when needed.
• Coach, motivate, and develop colleagues with ongoing communication, recognition, and support.
• Ensure the timely completion of operational tasks such as pricing, signage, markdowns, and safety checks.
Required Skills and Experience of Production Line Leader:
• Proven leadership ability to manage and motivate a team in a fast-paced retail environment.
• Exceptional customer service skills and the ability to resolve customer issues effectively.
• Strong organizational skills and the ability to manage multiple tasks and prioritize effectively.
• Problem-solving skills and the ability to adapt to changing customer and store needs.
• Clear communication skills for interacting with customers, team members, and management.
• Comfortable using retail technology, including cash registers, self-checkouts, and POS devices.
• Fluent in English to communicate effectively in a retail environment.
Compensation and Benefits of Production Line Leader:
• Salary range: $24 – $27 per hour, based on experience and geographic region.
• Competitive benefits package, including paid time off and employee discounts.
• Generous 401K Retirement Plan with Company Match.
• Opportunities for career development and growth within Primark’s global programs.
• Top-tier colleague workspace and wellness programs to promote well-being.
About Primark:
Primark is committed to building an inclusive and supportive work environment where colleagues can thrive. We value diversity and offer opportunities for professional growth, allowing everyone to contribute to the success of the company and their personal development.