Order Fulfillment Coordinator

Payrate: $22.50 - $22.50/hr. Summary: The role requires communication with factory and supplier contacts to handle tracking, code changes, availability, product questions, and factory support. Responsibilities:• Handle inbound calls and emails from dealers, providing answers to product-related inquiries. • Manage difficult customer interactions professionally. • Change codes on orders and perform other related tasks. Qualifications:• 1 year of work experience in a team environment. • 1 year of experience in customer service or a related customer-oriented environment. • Strong skills in Microsoft Suite and Outlook. • Ability to learn quickly and work with minimal supervision. • Strong communication, problem-solving, and time management skills. • Experience in a fast-paced environment. • Good keyboarding skills and ability to multi-task, including logging calls into SAP. Skills:• High attention to detail. • Capability of making complex and quick decisions. Pay Transparency: The typical base pay for this role across the U.S. is: $22.50 - $22.50 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions.  Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting  privacy@aditiconsulting.com. For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy . #AditiConsulting # 26 - 05165