Summary
As our Make-Ready Technician, you are responsible for being a part of our maintenance team to ensure resident satisfaction and to ensure that all vacated apartments are converted into ‘market ready’ status in a timely manner as outlined by the Property Manager or Lead Maintenance technician. As you are a key part to our maintenance team, you will work with a maintenance team whose responsibility is to our Residents!
Responsibilities of our Assistant Maintenance Technician
* Act as a role-model to our maintenance team and create a positive work environment by partnering with the team in delivering and promoting superior customer experiences and always supporting in the resident retention and maintenance goals of the community.
* Responsible for participating in the daily repair and grounds maintenance of your community.
* Your time is split between onsite make-readies and maintenance technician duties.
* Responsibilities include painting, sheetrock repair, appliance troubleshooting, filling joints, cracks, holes, and identifying what parts and supplies are needed to complete assignments.
* You will work with sealers, primers, paint, stain, varnish, enamel, or other finishes for routine or renovation turns.
* Maintain an excellent customer service relationship with all you encounter at your community.
* Support the management team with various urgent service items, including emergency maintenance and requests.
* Perform all bi-monthly light checks are performed, recorded and all bulbs and/or fixtures requiring repair/replacement are performed.
* Adhere to the maintenance and safety policies and procedures and ensure your team remains in compliance. Immediately report safety violations and potential liabilities to the Property Manager.
* Maintain accurate recordkeeping of all maintenance forms by established deadlines which includes but is not limited to time sheets, overtime logs, inspection logs, maintenance requests, pool logs, etc.
* Must participate in the weekly maintenance team on-call weekly rotation to handle after hour, emergency, and holiday calls. This includes during inclement weather. You will be the backup support for after-hours emergencies when needed. However, call rotation schedules and backup support will be determined by the size of your team.
* Provide additional support to your team, the company and its other teams and communities as reasonably requested.
Qualifications
* Must be eligible to work in the U.S.
* Must have a valid Driver’s License.
* Must have your own tools.
* Must have reliable transportation.
* Minimum of 1+ years’ experience in the multifamily Make-Ready position.
* Flexibility to work on an on-call basis, including holidays, weekends, and nights (with an on-call bonus pay opportunity)
* Bi-lingual is a plus.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee will need to travel from floor to floor, climb stairs, and will be required to travel between buildings in varying outdoor weather conditions. The employee may also be required to remain in a stationary position(s) 10% of the time; regularly using hands to operate tools, equipment, machinery and regularly required to walk, talk, and hear. Must be able to travel within 20 miles of the community. Travel may vary in frequency and duration.
In addition, you must be able to perform the physical functions of the position, which may include, but are not limited to the below:
* Flexibility to work nights, weekends, and/or holidays when required. And, as needed during inclement weather.
* While performing the responsibilities of this position, you will need to travel from floor to floor, climb stairs and ladders, and be outside between buildings and grounds and exposed to varying outdoor weather conditions as work is in an outdoor environment.
* You will be required to stand, bend, walk, sit, kneel, stoop, push, pull, carry, maintain your balance, use hands and fingers to use tools and controls, and reach.
* Must be able to decipher depth perception, distance, and close vision.
* Must be able to push, pull, lift, carry, or maneuver weights of up to 100 pounds or 150 with additional support or with the use of other equipment.
Required Skills/Abilities
* Effective communication with teams, residents, vendors.
* Take pride in your work!
* You are self-motivating and self-starting!
* Resourceful problem solver.
* Must possess general knowledge of all aspects of maintenance repair and service. Proficiency in all aspects of maintenance including but not limited to HVAC, electrical, plumbing, repair of appliances, inspections, preventative maintenance, pool and amenity maintenance, roofing, carpentry, and masonry.
* Provide superior customer experiences.
Must have a reliable vehicle to perform various management tasks, property errands, commute to our BRM HQ as needed, and any other job-related travel. Must have proof of current liability insurance for the vehicle using as transportation.
Brazos Residential Management is proud to be an equal opportunity employer and does not discriminate on the basis of any protected characteristic. EOE / M / F / D / V / SO. Brazos participates in E Verify, a web-based system that enables enrolled employers to confirm the employment eligibility of their employees in the United States through the U.S. Department of Homeland Security and the Social Security Administration, subject to applicable state law.