POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy
until they ask for their bill. Instead, we want to build an experience that is
memorable and unique – with food and drinks on the side. Our Guest Service
Support Experts take the initiative and deliver a wide range of services to make
sure food and beverage operations run smoothly. Whether setting tables,
assisting the kitchen, or cleaning work areas and replenishing supplies, the
Guest Service Support Expert provides the support that make transactions feel
like part of the experience.
No matter what position you are in, there are a few things that are critical to
success – creating a safe workplace, following company policies and procedures,
upholding quality standards, and ensuring your uniform, personal appearance, and
communications are professional. Guest Service Support Experts will be on their
feet and moving around (stand, sit, or walk for an extended time; moving over
sloping, uneven, or slippery surfaces), managing the menu (read and visually
verify information), and taking a hands-on approach to work (move, lift, carry,
push, pull, and place objects weighing less than or equal to 25 pounds without
assistance and 50 pounds with assistance; reach overhead and below the knees,
including bending, twisting, pulling, and stooping). Doing all these things well
(and other reasonable job duties as requested) is critical for Guest Service
Support Experts – to get it right for our guests and our business each and every
time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a
food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott
properties, commuter benefits, employee assistance plan, and childcare
discounts. Benefits are subject to terms and conditions, which may include
rules regarding eligibility, enrollment, waiting period, contribution, benefit
limits, election changes, benefit exclusions, and others. Click here
[https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp_2025edits_8.19.25.pdf] to
learn more.
Full-time positions also offer coverage for medical, dental, vision, health care
flexible spending account, dependent care flexible spending account, life
insurance, disability insurance, accident insurance, adoption expense
reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.03847 PTO
balance for every hour worked and be eligible to receive minimum of 7 holidays
annually.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to
experience life. We’re here to open doors and open minds. We are constantly
inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is
at our core and has made us renowned for reinventing the norms of luxury around
the globe. Whatever/Whenever is our culture and service philosophy that brings
our guests’ passions to life. If you are original, innovative, and always
looking towards the future of what’s possible, welcome to W Hotels. In joining W
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global team,
and become the best version of you.