Live Chat/Call Center Customer Service Representative Remote

Position Overview Astrazeneca is seeking a motivated and enthusiastic Live Chat/Call Center Customer Service Representative intern to join our team remotely. This position is located in Wilmington, DE and offers a competitive salary range of $25 to $36 per hour. If you are passionate about helping others and providing exceptional customer service in a fast-paced environment, this opportunity is for you. Key Responsibilities • Respond to customer inquiries via live chat and phone calls in a timely and professional manner • Provide accurate information and solutions to customers’ concerns • Collaborate with team members to resolve complex issues • Maintain customer satisfaction by delivering exceptional service • Meet and exceed performance metrics and goals Required Qualifications • Excellent communication skills, both written and verbal • Ability to multitask and prioritize in a fast-paced environment • Strong problem-solving skills and attention to detail • Previous customer service experience is a plus • High school diploma or equivalent