Hotel Name: M Social Sunnyvale
Location: Onsite – Sunnyvale, CA
Salary Range: $36.00 Hourly
Join the Team at M Social Sunnyvale
At M Social Sunnyvale, we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience.
About M Social Sunnyvale
As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.
As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."
At Millennium, we are guided by our core values:
Passion for Hospitality – Delivering meaningful and memorable guest experiences
Entrepreneurial – Taking ownership and acting with agility
Innovation & Progressive – Continuously improving how we operate and serve
Solutions & Results Oriented – Staying adaptable and focused on results
These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.
About the Role:
As our Engineering Supervisor, you will help lead the day-to-day operations of the hotel's Engineering Department, ensuring the property, guest rooms, public areas, equipment, and building systems are safe, functional, and well maintained.
You will supervise engineering team members, coordinate preventive and corrective maintenance, respond to guest and operational needs, and help ensure the hotel operates efficiently and safely.
This role is ideal for an experienced engineering professional with strong technical knowledge, leadership skills, and a hands-on approach to hotel maintenance.
Your Impact – Property & Guest Experience
You will play an important role in maintaining the physical condition, safety, and functionality of M Social Sunnyvale. By responding quickly to maintenance needs and proactively identifying potential issues, you will help create a comfortable, safe, and seamless experience for both guests and employees.
What You'll Be Doing
Engineering Operations
Supervise daily engineering and maintenance activities throughout the hotel
Assign and prioritize work orders based on operational and guest needs
Monitor the condition of guest rooms, public areas, back-of-house spaces, and building systems
Respond promptly to maintenance requests and emergencies
Perform inspections and identify maintenance, repair, and safety concerns
Ensure completed work meets hotel standards
Assist with troubleshooting and repairs as needed
Maintain accurate records of maintenance activities and work orders
Team Leadership
Supervise, support, and provide direction to Engineering team members
Assign daily tasks and monitor completion
Train team members on maintenance procedures, equipment, and safety practices
Provide coaching and feedback to support employee performance
Promote a positive, professional, and team-oriented work environment
Assist with scheduling and staffing needs as directed by management
Communicate department priorities and operational expectations to the team
Preventive Maintenance
Support the hotel's preventive maintenance program
Conduct routine inspections of equipment and building systems
Schedule and complete preventive maintenance tasks according to established procedures
Monitor equipment performance and identify potential issues before they become major problems
Maintain records of inspections, repairs, and preventive maintenance activities
Coordinate with outside contractors and service providers when necessary
Building Systems & Equipment
Assist with the maintenance and operation of HVAC, plumbing, electrical, mechanical, and life-safety systems
Monitor boilers, pumps, water systems, elevators, generators, and other building equipment as applicable
Troubleshoot equipment issues and coordinate repairs
Maintain tools, equipment, and engineering work areas
Ensure equipment is operated safely and according to manufacturer and hotel procedures
Guest & Employee Experience
Respond promptly and professionally to guest maintenance requests
Communicate with Front Office, Housekeeping, Food & Beverage, and other departments regarding maintenance needs
Follow up on guest-related maintenance issues to ensure timely resolution
Minimize disruption to guests and hotel operations when completing repairs
Maintain a professional appearance and courteous attitude when interacting with guests
Support a safe and comfortable working environment for all employees
Safety & Compliance
Ensure compliance with company safety policies and procedures
Conduct regular inspections for potential safety hazards
Respond appropriately to maintenance emergencies and building-related incidents
Maintain required safety documentation and inspection records
Ensure engineering staff use appropriate personal protective equipment (PPE)
Follow applicable fire, life-safety, environmental, and building regulations
Report accidents, hazards, equipment failures, and other safety concerns promptly
Support emergency preparedness and response procedures
Vendor & Project Coordination
Coordinate with contractors and outside service providers as needed
Monitor contractor work to ensure it meets hotel standards
Assist with property improvement and maintenance projects
Communicate project updates and operational concerns to Engineering management
Help coordinate work to minimize disruption to guests and hotel operations
Energy & Sustainability
Monitor energy and utility usage and report unusual consumption
Support hotel energy conservation initiatives
Identify opportunities to improve operational efficiency
Ensure equipment is operated efficiently and appropriately
Support environmentally responsible maintenance practices
Previous experience in hotel engineering, facilities maintenance, or a related field
Strong leadership and team-management skills
Strong mechanical and troubleshooting abilities
Excellent communication and organizational skills
Ability to prioritize multiple maintenance requests
Strong attention to detail
Ability to work independently and make sound decisions
Professional and service-oriented attitude
Ability to respond effectively to emergencies
Flexibility to work evenings, weekends, holidays, and varying shifts
Technical / Role-Specific Requirements
Minimum 2–3 years of engineering, facilities, or maintenance experience, preferably in a hotel or commercial property
Previous supervisory or lead experience preferred
Working knowledge of HVAC, plumbing, electrical, mechanical, and building systems
Knowledge of preventive maintenance practices
Ability to troubleshoot and perform basic repairs
Experience using work-order or maintenance management systems preferred
Ability to read and interpret equipment manuals, maintenance instructions, and basic technical documentation
Knowledge of OSHA and workplace safety practices
Basic computer skills, including email and maintenance tracking systems
Preferred Qualifications
Previous hotel Engineering or Facilities experience preferred
Experience working with hotel property management or maintenance systems
Technical certifications or trade experience in HVAC, electrical, plumbing, or mechanical systems is a plus
Experience with building automation systems is beneficial
Experience with energy management systems is a plus
Previous experience supervising engineering or maintenance staff
Bilingual abilities are a plus
Physical Requirements
Ability to stand, walk, bend, stoop, kneel, and climb stairs throughout the shift
Frequently lift and carry up to 50 pounds
Ability to push and pull equipment and maintenance materials
Ability to work from ladders and elevated areas when required
Ability to work in mechanical rooms, guest rooms, outdoor areas, and other hotel environments
Ability to use hand and power tools safely
Ability to respond quickly to maintenance emergencies
Ability to work in varying temperatures and environmental conditions
Education
High school diploma or equivalent required
Technical school, trade certification, or relevant engineering education preferred
Equivalent combination of education, training, and relevant experience will be considered
At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:
Medical, Dental & Vision Insurance
Company-paid Life and AD&D Insurance
Short-Term and Long-Term Disability Coverage
401(k) Retirement Plan with Company Match (where applicable)
Paid Time Off & Paid Holidays
Hotel Room Discounts across our global portfolio
Employee Assistance Program (EAP)
Benefits eligibility and offerings are subject to plan terms and company policy.
Why Join Us
At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.
Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.