Customer Support Specialist - Bilingual

Bilingual Customer Support Specialist Pay from $26 to $30 per hour with significant growth and earning potential! Texas Branch - Irving, TX Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Full-Time Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available. Why Customer Service at Uline? • Learn: In-depth training helps you sharpen communication and problem-solving skills. • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. • Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities • Process customer orders, make product recommendations and handle account inquiries using world-class technology. • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. • Build business relationships with customers over phone, email and chat. • Understand customer needs and recommend Uline's best solutions. • Help customers navigate Uline's website and online ordering. Minimum Requirements • High school diploma or equivalent. Bachelor's degree preferred. • Excellent problem-solving, listening and communication skills. • Prior customer service experience is a plus, but if you are eager to learn, we will train you! • Bilingual (English / Spanish) - fluent in both verbal and written forms. Benefits • Complete health insurance coverage and 401(k) with 6% employer match that starts day one! • Multiple bonus programs. • Paid holidays and generous paid time off. • Tuition Assistance Program that covers professional continuing education. Employee Perks • Best-in-class, clean, modern facilities. • First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-JM3 #LI-TX001 (#IN-TXCS) #ZR-TXCS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more! WHEN OUR EMPLOYEES GROW, WE GROW AS A COMPANY At Uline, we invest in our people and encourage employees to grow their skills and prepare for future roles. HAPPY EMPLOYEES ARE THE KEY TO OUR SUCCESS We offer a variety of perks that encourage overall wellness and create a comfortable work environment for our employees. THERE IS NO LIMIT TO WHAT YOU CAN ACCOMPLISH Uline challenges you to be your best. We push the limits of your potential and provide you with the tools you need to succeed, making this a great place to build your career. • Fast-paced, results-driven environment. • Culture of teamwork and a passion for results. • Over 9,000 employees across 13 North American locations. • Join today, grow tomorrow, lead the future! FINANCIAL • Industry leading wages • Annual performance bonus • Sales goal bonus • Annual profit sharing • Retirement savings plan with employer contributions • College scholarship opportunities for children of employees HEALTH • Complete, highly competitive healthcare coverage • Flexible Spending Accounts • Medical premium stipend • Health education programs • Employee Assistance Program PAID TIME OFF • Paid time off for vacation, sick and personal days • Additional days earned with tenure • Paid time off for major holidays