Customer Service Rep/ Dispatcher

Customer Service Representative / Dispatcher (Bilingual Required) Location: Bakersfield, CA 93308 Job Type: Full-Time Schedule: Monday-Thursday 9:00AM-4:30PM & Friday 8:30AM-4:00PM Hourly Pay: $18.00-$19.00 (DOE) We are seeking a reliable and professional Customer Service Representative / Dispatcher to join our team. The ideal candidate will have strong customer service skills, experience handling phone calls, and the ability to multitask in a fast-paced environment. Key Responsibilities: • Answering incoming phone calls with professionalism and courtesy • Schedule and dispatch service calls • Make appointments and follow up with customers • Assist walk-in customers • Communicate effectively with field technicians • File invoices and maintain organized records • Enter invoices and sales receipts into QuickBooks • Navigate QuickBooks to retrieve customer information Qualifications: • Strong customer service and phone skills (required) • Excellent communication and people skills • Bilingual: Fluent in Spanish and English (required) • Proficient in Microsoft Word • Working knowledge of Outlook Mail • Familiarity with Microsoft Excel • Experience with QuickBooks or similar accounting software (preferred, but willing to train the right candidate) • Experience in handling invoices and business records preferred • Strong organizational skills and ability to learn quickly Benefits Available: • Medical, Dental, Vision, and Prescription Insurance • $0 copay for unlimited Teladoc virtual visits • Employee Assistance Program (medical, financial, or legal support) • Coverage available for spouse, domestic partner, and children • Pet insurance available • Resources for parents with children of developmental disabilities. Hiring Requirements: • Valid identification that proves your right to work in the United States • As a condition of employment, you may be required to pass a drug screen and background check. Apply Today: • Call 661-393-9700 to discuss your work experience • Register online at www.exactstaff.com/register