Customer Order Fulfillment Clerk, e-Commerce

Customer Order Fulfillment Clerk, e-Commerce (Part Time) - Springfield, OH Location: Springfield, OH, United States Ref#: 1185 Posted: 03-27-2020 Industry: Retail Share with: Facebook Twitter Send to a friend Overview If you are tired of sitting at a desk or standing behind a register and want to be active, we have Clients looking to hire you. You won’t have any trouble getting your steps in while retrieving products from all corners of the store. Essential Job Functions Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Embrace the customer first strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Prepare and fulfill online orders that exceed customer expectations for ease of shopping, variety, and freshness. Scan and bag products to fulfill customers’ online orders while paying particular attention to specific customer instructions. Ensure quality and freshness of all items while meeting and exceeding timeliness and efficiency standards. Physical demands include, but are not limited to, standing for extended periods of time and walking extensively, as well as stooping, kneeling or crouching several times an hour. Notify customers of any product substitutions at time of pick up. Process orders through the point of sale system and loads bags into customers’ cars. Maintain the intake of customer orders to ensure customers are helped quickly and efficiently. Assist in training new e-Commerce team members and develops schedules to meet operational needs. Provide input on best practices to meet operational needs and develop schedules. Troubleshoot and maintain e-Commerce equipment and ensure staging areas are organized and clean. Perform required opening and closing procedures. Skills & Qualifications Excellent communication skills. Basic knowledge of computers and smart phones. Basic math skills. Education Level None. Shifts Day, evening and overnight. Register Now Send to a friend