If you're an enthusiastic, compassionate, senior care professional who is
passionate about hospitality and senior engagement- please apply, we'd love to
get to know you!
When you work at ROSE SENIOR LIVING, you have a front-row seat to the amazing
life stories of the wisest people on earth. What’s more, you are part of an
extraordinary company – one that’s investing in the future of senior living by
investing in you. Don’t just do a job. Be part of an extraordinary life!
ROSE SENIOR LIVING is recruiting for a hospitality focused Concierge. This role
is responsible for meeting and greeting residents, guests, prospective
employees, suppliers, vendors, and outside service providers in a warm and
professional manner on a daily basis. They are the first face someone sees when
visiting our community!
POSITION: PRN position. When needed... weekends, days, and evenings.
Here are a few of the daily responsibilities of a Concierge:
* Provide ongoing telephone coverage.
* Solve issues presented by residents, guests, vendors, and suppliers in a
manner so that both the organizational objectives are met, as well as the
individuals feel they were served appropriately. Keep difficult situations
from escalating.
* Accept delivery packages, document receipt of packages in log book, and
notify the resident (recipient) of delivery
* Prepare maintenance work orders as requested by residents and staff
* Assist the Business Office Manager with projects/assignments.
The Community embraces a culture of hospitality. To that end, all employees are
expected as a condition of employment to practice the LCS Hospitality Promises™
in all interactions with residents, fellow employees, and guests:
* · We greet you warmly, by name and with a smile.
* · We treat everyone with courteous respect.
* · We anticipate your needs and act accordingly.
* · We listen and respond enthusiastically in a timely manner.
* · We hold ourselves and one another accountable.
* · We make you feel important.
* · We embrace and value our differences.
* · We ask, “Is there anything else I can do for you?”
* · We maintain high levels of professionalism, both in conduct and appearance,
at all times.
* · We pay attention to details.
Here are a few of the qualifications we need you to have:
* High school diploma or general education degree (GED) required
* Familiarity with Microsoft Office Suite products
* Must demonstrate excellent telephone communication skills
HOURLY RATE $17.50
EEO Employer