Client Solutions Specialist - Manufacturing

Client Solutions Specialist - Manufacturing Location: NE Portland, OR – Onsite Pay: $22/hr, DOE Schedule: Monday – Friday | Full Time Who We Are: Our client is a small, team-oriented distributor serving architectural, museum, and commercial clients. We pride ourselves on providing consultative support, precise order processing, and operational excellence. Our environment is structured, collaborative, and detail-driven, supporting customers who rely on accuracy and product expertise. What’s in it for You: • Health, Dental, and Vision Insurance • Paid Time Off & Holidays • SIMPLE IRA (eligible after 12 months) • Stable, team-oriented work environment • Hands-on, multi-functional role • Opportunity to grow within operations and product knowledge What You’ll Do: We are seeking a detail-oriented and operations-minded Customer Solutions Specialist to support customer inquiries, order processing, and warehouse coordination. This is a multi-functional role combining customer service, consultative support, administrative accuracy, and hands-on operational assistance. • Respond to inbound customer inquiries via phone, email, and in person • Ask clarifying questions to understand project requirements and recommend products • Prepare accurate quotes and process customer orders • Enter and review orders in the order management system • Process payments and generate invoices • Maintain organized customer records and order histories • Communicate order status and shipping timelines • Coordinate order flow from office to warehouse • Generate shipping labels and prepare orders for pickup • Assist with pulling, packing, and shipping as needed • Support inventory counts and discrepancy reporting • Operate light machinery (cable cutting equipment) after training What We’re Looking For: • High school diploma or equivalent • Experience in customer service, sales support, order processing, or operations • Strong attention to detail and accuracy • Clear written and verbal communication skills • Ability to manage multiple priorities in a fast-paced environment • Comfortable working independently and in a small team setting • Ability to lift up to 40 lbs Preferred: • Experience in manufacturing, distribution, or B2B environments • Familiarity with ERP or order management systems • Exposure to shipping, logistics, or inventory processes • Ability to learn technical or product-based information Next Steps: Click "Apply" or reach us directly Isabel Jimenez (360) 553-7221 ijimenez@optistaffing.com Keyshawn Thomas (360) 553-7218 kthomas@optistaffing.com #LI-IJ1