Business Analyst 2 – Order Management

Business Analyst 2 Plano, TX (Fully onsite) 12 Months Contract with possibility of extension KEY RESPONSIBILITES/REQUIREMENTS: Role & Responsibilities • Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client' policies and agreements. • Manage account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies. • Update, and maintain customer and order data, ensuring data integrity and accuracy. • Review and validation price adjustment chargeback claims with finance and Sales. • Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively. • Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment. • Generate reports on open orders, price discrepancies, shipped orders, and aged orders. • Assist the team on various projects as needed. Skills needed • Bachelor's degree in a related business field. • 3-5 years of experience in order management or a related field. • Proficiency in SAP and EDI for order processing. • Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint). • Strong written and verbal communication skills. • Problem-solving and critical thinking abilities. • Ability to multitask efficiently and work under pressure. • Self-motivated and capable of working independently. • Knowledge of builder systems, such as Supply Pro and KOVA Top skills: • SAP • Financial Analysis • Process Improvement