Hotel Name: M Social Sunnyvale
Location: Onsite – Sunnyvale, CA
Salary Range: $22.00 Hourly
Join the Team at M Social Sunnyvale
At M Social Sunnyvale, we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience.
About M Social Sunnyvale
As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.
As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."
At Millennium, we are guided by our core values:
Passion for Hospitality – Delivering meaningful and memorable guest experiences
Entrepreneurial – Taking ownership and acting with agility
Innovation & Progressive – Continuously improving how we operate and serve
Solutions & Results Oriented – Staying adaptable and focused on results
These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.
About the Role:
As our Banquet Server, you will help create exceptional experiences by delivering outstanding food and beverage service for meetings, conferences, weddings, social events, and special occasions. Working closely with the Banquet team, you will ensure every event is executed flawlessly while providing warm, attentive hospitality that exceeds guest expectations.
This role is ideal for someone who enjoys working in a fast-paced, team-oriented environment and takes pride in delivering exceptional service during memorable events.
Your Impact – Event Service Excellence
You will play an important role in bringing events to life by ensuring every guest receives professional, attentive service. Your attention to detail, teamwork, and commitment to excellence will contribute to successful events and lasting guest impressions.
What You'll Be Doing
Event Setup & Preparation
Assist with the setup of banquet rooms according to banquet event orders (BEOs)
Arrange tables, chairs, linens, place settings, buffet stations, and décor according to event specifications
Ensure meeting rooms and event spaces are clean, organized, and guest-ready prior to each event
Assist with audiovisual and room setup requests as directed
Food & Beverage Service
Serve plated meals, buffets, hors d'oeuvres, beverages, and refreshments according to service standards
Refill beverages and monitor guest needs throughout the event
Clear tables promptly and maintain a clean dining environment
Assist bartenders and banquet captains as needed to ensure seamless service
Maintain knowledge of menu items and accommodate dietary restrictions and special requests
Guest Experience
Greet guests warmly and provide friendly, professional service throughout each event
Respond promptly to guest requests with a solutions-oriented approach
Maintain a polished appearance and professional demeanor at all times
Help create memorable experiences for weddings, corporate meetings, galas, and social events
Event Breakdown
Clear tables, remove linens, and properly store banquet equipment following events
Reset banquet rooms according to upcoming event requirements
Maintain cleanliness of banquet storage areas and service stations
Assist with inventory and organization of banquet supplies and equipment
Team Collaboration
Work closely with Banquet Captains, Banquet Managers, Culinary, Stewarding, and Sales teams
Communicate effectively regarding event timelines and guest requests
Support fellow banquet team members to ensure successful event execution
Participate in pre-event meetings and post-event cleanup
Safety & Compliance
Follow all food safety, sanitation, and health department regulations
Adhere to responsible alcohol service guidelines and verify guest identification when required
Operate banquet equipment safely and report maintenance concerns promptly
Follow company safety procedures and emergency protocols
Passion for hospitality and creating memorable guest experiences
Excellent customer service and communication skills
Ability to work efficiently in a fast-paced environment
Strong teamwork and collaboration skills
Professional appearance and positive attitude
Flexibility to work evenings, weekends, holidays, and variable event schedules
Technical / Role-Specific Requirements
Previous banquet, restaurant, hotel, or catering experience preferred
Knowledge of banquet service styles, including plated, buffet, reception, and family-style service preferred
Experience with banquet event orders (BEOs) is a plus
Food Handler Card required or ability to obtain upon hire
Responsible Beverage Service (RBS) Certification required or ability to obtain as required by California law
Ability to safely carry serving trays and banquet equipment
Preferred Qualifications
Previous experience in hotels, resorts, conference centers, or event venues preferred
Wedding or large-scale event service experience is highly desirable
Wine, cocktail, and beverage knowledge is a plus
Bilingual abilities are a plus
Physical Requirements
Ability to stand and walk for extended periods throughout events
Frequently lift, carry, push, and pull up to 50 pounds
Ability to carry large serving trays safely and efficiently
Comfortable working in a fast-paced environment while meeting event timelines
Education
High school diploma or equivalent preferred
Equivalent combination of education and relevant experience will be considered
At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:
Medical, Dental & Vision Insurance
Company-paid Life and AD&D Insurance
Short-Term and Long-Term Disability Coverage
401(k) Retirement Plan with Company Match (where applicable)
Paid Time Off & Paid Holidays
Hotel Room Discounts across our global portfolio
Employee Assistance Program (EAP)
Benefits eligibility and offerings are subject to plan terms and company policy.
Why Join Us
At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.
Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.