Accounts Receivable Supervisor

The AR Supervisor supports the Global Process Owner, Shared Services AP & AR, by overseeing outsourced and local Accounts Receivable operations, ensuring compliance with company policies, and driving process efficiencies across the organization. This role provides direct supervision of staff, manages daily operational activities, collaborates with internal and external stakeholders, and supports audit and continuous improvement initiatives. This role will be located in Greenville, SC and categorized as flexible. 4 days on-site and 1 day remote. Below are some of the key responsibilities for this role: • Supervise the outsourced Cash Applications team, supporting multiple banks, currencies, and legal entities. • Monitor performance and identify opportunities to improve cash application processes, controls, and efficiencies. • Lead and supervise the local Small Deductions team, ensuring timely resolution of customer deductions. • Partner closely with the AR Collections Supervisor to support collections efforts and reduce outstanding deduction balances. • Review and assess new and existing customer creditworthiness and establish appropriate credit limits. • Coordinate annual Accounts Receivable audit activities and serve as a key contact for external auditors. • Ensure compliance with company policies, procedures, and internal controls. • Support special projects, process improvement initiatives, and other ad hoc assignments as directed by management. Qualifications/Requirements: Work Experience: • 7+ years of Accounts Receivable processes, including cash applications, deductions management, collections, and credit analysis • Experience leading outsourced and local shared services teams • Understanding of the Order-to-Cash functions within ERP (preferably SAP) • Exposure to Salesforce system and portals for invoicing and remittances • Previous success in a similar role required Education or Certification: • BA/BS degree in Accounting, Business, Finance or equivalent experience desired • Certification in Accounts Receivable Practices highly preferred Desired Characteristics: • Proven ability to implement business process changes to improve operating efficiencies • Leadership presence, ability to interact with all levels within the organizations(s) to resolve issues or impact changes. • Strong verbal and written communication skills and ability to interface with all levels of management and customers. • Ability to work with a remote team • Strong problem-solving skills