Access Control Specialist

About Hollywood Park Hollywood Park is a premier, nearly 300-acre global sports and entertainment destination in Inglewood, California. Owned, operated, and being developed by Los Angeles Rams Owner/Chairman E. Stanley Kroenke, it stands as the largest urban mixed-use development currently under construction in the Western United States. The vibrant "city within a city" features sophisticated residences, a dynamic outdoor retail and lifestyle district, creative office spaces, public parks, and a scenic lake. Anchored by the world-class SoFi Stadium and YouTube Theater, with Hollywood Park Studios and a luxury boutique hotel forthcoming, the district creates the ultimate Live, Work, Play environment.   Home to the Los Angeles Chargers and Super Bowl LVI Champion Los Angeles Rams, the 3.1 million-square-foot SoFi Stadium is the NFL’s largest venue, and the first indoor-outdoor stadium. It seats approximately 70,000, expandable to 100,000, with more than 260 luxury suites and over 13,000 premium seats. A proven global leader that consistently ranks among the world’s top venues in ticket sales, the stadium has already hosted iconic events like eight FIFA World Cup 2026 matches, Super Bowl LVI, the 2023 College Football National Championship, WrestleMania 39, the CONCACAF Gold Cup Final, and numerous record-breaking concerts. SoFi Stadium is set to host the Super Bowl LXI in 2027, the Olympic and Paralympic Opening Ceremonies for the 2028 Olympic and Paralympic Games (LA28), along with being converted into the largest Olympic swimming venue in history. Adjacent to the stadium and under the same sweeping translucent roof canopy sits the 2.5-acre open-air American Airlines Plaza and the 6,000-seat YouTube Theater. As an intimate, state-of-the-art venue, YouTube Theater hosts a diverse line-up of chart-topping superstars, iconic comedy acts, awards shows, esports competitions, community gatherings, and corporate conferences. Named the “Top West Coast Club or Theater” by Billboard, YouTube Theater is a must-play destination. Culture Hollywood Park is being brought to life by a deeply experienced team of creative forward-thinkers. The project is a celebration of all that Los Angeles has to offer. We are inspired by our diverse Inglewood community as a place for the community to be, to see and to connect.  Hollywood Park is committed to building and maintaining a workplace that celebrates the diversity of our team members, allowing them to bring their authentic selves to work every day. At the heart of Hollywood Park, lies our dedication to our purpose, promise, and commitments. Our PURPOSE is creating extraordinary experiences, one moment at a time. Our PROMISE is to be an iconic destination that celebrates our diverse and vibrant community. We promise to exceed expectations while cultivating a fun and safe experience where lasting memories are made. Our COMMITMENTS are outlined by S.T.A.R.S.  Our S.T.A.R.S. commitments are enabled by five foundational principles: * Start with Care –  create a lasting impact through genuine care  * Thrive as a Team – create an environment of collaboration and encouragement * Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support  others * Resolve with Respect –  treat others with empathy, patience, and kindness * Safety Always – maintain a safe and secure environment As the Access Control Specialist, You Will... The Access Control Specialist supports the Security Department by managing credentialing operations and ensuring the accuracy, integrity, and functionality of access control systems across Hollywood Park venues, including SoFi Stadium, YouTube Theater, the Campus and Retail District, and all future expansions. This role is essential to both day-to-day operations and large-scale event execution. The Specialist works collaboratively with internal departments, external partners, and event stakeholders, including coordination of NFL game day credentialing and system troubleshooting. More Specific Responsibilities Include, But Are Not Limited To… Credential Management * Administer and assist in maintaining the access control system (Genetec) and credentialing platform (Accredit), including the creation, updating, and deactivation of user profiles and access permissions. * Support credential printing and bi-quarterly credential design processes for operational and event readiness. * Manage Box Office credential distribution for daily operations and serve as a credentialing lead for NFL game days (until one hour prior to kickoff). * Assist with new hire orientations, including photographing personnel and issuing credentials. * Process and track all credential and video review requests using HWP Forms (GW Apps). Command Center Operations * Support the Event Command Center (ECC) Lead, during large-scale events, including concerts, sporting events, and NFL games. * Monitor system performance for key platforms such as Genetec Dataminr, Dedrone, and eConnect to ensure they are fully operational. * Troubleshoot access control devices, including door readers, boundary devices, and cameras; support reader renaming and replacement as needed. Audits & Investigations * Conduct daily and weekly audits of access permissions and credentialing systems to ensure adherence to internal protocols. * Support internal and external investigations, performing video reviews and coordinating with Legal Affairs on sensitive or high-priority cases. Technology & Systems Oversight * Maintain the integrity and functionality of integrated security technologies including: * Genetec Security Desk (Video Management System and Access Control) * Accredit Solutions (credentialing) * IDESCO Swiftcolor and HID credential printers * Dataminr Social Media Monitoring * Dedrone Drone Detection * eConnect Facial Recognition Software * Assist with infrastructure development and system expansion across Hollywood Park facilities. * Participate in troubleshooting, system updates, and profile creation for mass notification systems (e.g., 298 Mallcomm) and other connected platforms. Drone Operations * Developing, implementing, and maintaining the company’s UAS Standard Operation Procedures.  * Executing UAS flight operations in a safe, legal, and efficient manner in accordance with the Company’s UAS program objectives * Ensuring all flight crew are properly qualified, trained, proficient, and operate UAS in a professional manner. * Maintaining aircraft and equipment in accordance with OEM guidelines and FAA requirements.  * Maintaining a current FAA Part 107 Remote Pilot Certificate in good standing.  Other Duties * Maintain flexibility to support a variety of operational and event-related tasks as assigned. * Participate in 24/7 security operations rotation as needed, including nights, weekends, and holidays. We’d Love to Hear From People With… * Bachelor’s degree or equivalent combination of education and experience. * 3–5 years of experience with access control systems, credentialing platforms, or Command Center operations in a high-security environment. * Proficient in the use and troubleshooting of Genetec, AMAG, Accredit, and other surveillance/access systems. * Detail-oriented with excellent organizational and multitasking skills. * Strong communication and customer service abilities; able to collaborate with both technical teams and frontline staff. * Demonstrated ability to maintain confidentiality and handle sensitive information appropriately. * Flexible availability to support 24/7 operations, including during major events. * Ability to stand, walk, and work in various environmental conditions for extended periods. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.  Employees must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Essential Physical Requirements:  * LIFTING ...........................................Lift up to 40 pounds  * CLIMBING/BALANCE ...................Prolonged Steps or stair climbing, balancing  * STOOPING/BENDING OVER.......Occasional  * STANDING/SITTING.......................Prolonged standing/sitting throughout the day  * REACHING ......................................Occasional overhead as well as horizontal  * SPEAKING.......................................Proficiency in English    Essential Environmental Conditions:  * INSIDE/OUTSIDE ...........................Generally, indoor conditions are air-conditioned, and outside conditions that include inclement weather, heat, humidity, rain, sleet, and wind. * COLD/HEAT ...................................General air-conditioned environment as well as outside and exposed to elements, including direct sunlight, rain, sleet, and wind * WET/DRY ........................................Not unusual moist/dry environment  * NOISE/VIBRATIONS ....................High noise level and vibration high  * HAZARDS........................................Non-hazardous environment  * FUMES/DUST/ODORS.................Normally controlled environment  * HEIGHTS……………………………………Comfortable with working heights  Salary Range: $25.00 - $30.00/hour Location: Inglewood, CA (onsite)  In compliance with the California Pay Transparency Act, compensation information provided is a good faith estimate for this position only. Hollywood Park considers a candidate’s education, certification, prior experience, as well as internal and external data when determining the salary level for potential new employees. Only in exceptional circumstances, if an external candidate has the experience, credentials, or expertise far exceeding what is expected for the position, would Hollywood Park consider paying a salary or rate near the higher end of the range.